You're too big to wing it. Too small for enterprise MSPs. We built Parallax specifically for this gap — blended environments, real IT support, and AI automation, all without the minimums or the lock-ins.
WHERE YOUR BUSINESS SITS IN THE VANCOUVER IT MARKET
We work with businesses exactly in this range — no minimums, no lock-ins.
If you've tried to get proper IT support as a small or mid-size business in Vancouver, you've probably heard at least one of these.
You're too small for us."
Most MSPs have 75–100 seat minimums. You get turned away or deprioritised the moment a bigger client calls. We have no minimums.
We don't support Google Workspace."
Blended M365 and Google environments are common in growing SMBs. MSPs often charge extra — or just refuse. We specialise in exactly this.
That's a 3-month project."
Simple requests become long engagements with complex SOWs. We scope tightly and move fast. Most projects go live in under 2 weeks.
Submit a ticket and we'll get back to you."
Ticket queues, slow responses, nobody who knows your environment. We work directly with your team — no ticketing system maze.
We handle IT management, cloud administration, and intelligent automation — as a bundled project or individual engagements. You decide what you need.
Helpdesk, device management, user onboarding/offboarding, and ongoing IT support — handled fast by a real person who knows your environment.
Administration, security policies, identity management, and governance across Microsoft 365 and Google Workspace — including blended environments MSPs avoid.
Custom AI agents and automated workflows built around your operations. Email triage, reporting pipelines, onboarding flows — deployed in weeks, not months.
We don't believe in forcing growing businesses into long retainer contracts before they've seen what we can do. Every engagement starts with a fixed-price project.
Book a free 45-minute discovery call. We'll map your environment, identify the gaps, and tell you exactly what we'd do and what it would cost. No commitment required.